Terms & Conditions

Last updated: May 2026 · Aziz Logistics LLC

These Terms & Conditions apply to your use of Aziz Logistics LLC freight transportation, dispatch coordination, customer support, website, phone, email, and SMS communication services. By using our services or communicating with us, you agree to these Terms & Conditions.

1. Services Provided

Aziz Logistics LLC provides freight transportation, truck dispatch, load coordination, and related customer support services. Services may include:

• Load and dispatch coordination
• Pickup and delivery communication
• Freight, carrier, broker, shipper, and driver coordination
• Scheduling, delay, and appointment updates
• Document follow-ups, including POD/BOL requests
• Customer support and service follow-ups

2. SMS Communications

By providing your phone number and consenting to receive SMS from Aziz Logistics LLC, you agree to receive conversational and operational text messages related to freight transportation, truck dispatch, load coordination, pickup and delivery coordination, document follow-ups, scheduling, and customer support.

SMS messages are used for active business and service-related communication. We do not send promotional, marketing, bulk, or automated SMS campaigns.

3. Types of SMS Messages You May Receive

Types of SMS messages you may receive include:

• Load offers and dispatch instructions
• Pickup and delivery updates
• Scheduling or appointment changes
• Delay notifications
• Document requests, including POD/BOL follow-ups
• Customer support and service follow-ups
• Responses to questions or service requests you send to us

4. Consent to SMS

You may provide consent to receive SMS by contacting us first, requesting SMS communication, providing your phone number during an active business relationship, giving verbal or written permission, or opting in through a website contact or quote form where available. Consent to receive SMS is not a condition of purchase.

5. Messaging Frequency

Messaging frequency may vary depending on active loads, dispatch needs, pickup or delivery updates, document requests, scheduling changes, and customer support needs.

6. Message and Data Rates

Message and data rates may apply. Charges may be billed by your mobile carrier based on your mobile plan. Aziz Logistics LLC is not responsible for carrier charges, delayed messages, or undelivered messages.

7. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any text message. After you opt out, we may send a confirmation message and then stop sending SMS messages to that number unless you later consent again.

8. Help Instructions

For assistance, reply HELP to any text message or contact us through our website at https://www.azizlogistics.com/.

9. Privacy Policy

For more information about how we collect, use, and protect personal information, please review our Privacy Policy.

10. User Responsibilities

By using our services, you agree to provide accurate and up-to-date information, respond to dispatch or shipment-related communications when needed, and comply with applicable laws, safety requirements, and transportation regulations.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated “Last updated” date.